Store Policies and Disclaimers
Refunds + Returns
Given the artisanal nature of our creations, we do not offer exchanges or returns for reasons of general dissatisfaction on used products. Each and every one of our creations are handmade and hand-poured with utmost care and, for safety reasons, we refrain from restocking, reselling, or accepting used items.
Please connect with us prior to ordering if you are in need of a beauty and wellness consult or refer to our FAQ section.
Please note that most items have sample sizes available for purchase. For those that do not have samples for sale, we happily include one sample of any product on every purchase. Please indicate your request in the “notes” section during checkout and we will be gladly include a sample of your choice- or one of ours if you have no such preferences.
Thank you for your understanding. Most items have sample sizes that are available for purchase if you want to try the product out first. Send us a request if you don't see any sample sizes in our listings and we’ll include one in your order for free.
important : shipping time is separate from processing time. processing takes a standard 3-5 days prior to shipping.
We use USPS First Class Mail which estimates 3-8 days until delivery. Priority Mail upgrades can be purchased along with your items and estimates 2-4 days until delivery.
With our method of shipment, US residents will automatically receive a tracking number prior to the package being mailed. Orders are processed and shipped within 3-5 business days throughout the year except for the holidays. Holiday shipping adjustments are announced online throughout our social media platforms.
Customers with International orders are responsible for their country's laws on customs fees, taxes, etc. and Dab Herb Makeup and Skin Care will not be held responsible for these incurred fees.
NOTE : Dab Herb Makeup and Skin Care is no longer responsible for your package after it is shipped. We provide a tracking number after your purchase (via email). We suggest to watch your package closely to prevent your package from getting lost or stolen. Send us an email if your item is not received in 10 days and our customer service representatives should be able to guide you through the appropriate course of action.
We reserve the right to refuse service to anyone
We reply to messages and e-mails within 3 business days. Thank you for your patience and understanding.
We welcome Wholesale Orders and Private Labeling .
Customers outside U.S. are welcome to purchase.